01Product discovery
Helps visitors find the right item based on need, budget, use case, size, style, or preference.
02Objection handling
Explains value, shipping, guarantees, returns, quality, and product differences before doubt causes an exit.
03Upsell and cross-sell
Suggests relevant bundles, complementary products, and higher-value alternatives naturally.
04Cart recovery
Re-engages hesitant shoppers with useful answers, urgency, reassurance, or approved incentives.
05Order support
Handles delivery windows, exchange guidance, tracking, and routine post-purchase requests.
06Lead capture
Collects qualified customer details and conversation context when a purchase cannot be completed immediately.